LS Retail

LS Retail Introduction – Ultimate Guide for Beginners

About LS Retail

LS Retail is a world-leading developer and provider of all-in-one business management software solutions. Founded in 1982, their headquarter is now located in Hagasmari 3, Kopavogur, Capital Region, Iceland. Their team has about 268 employees that spread in many countries from Malaysia, Dubai to Singapore, and the USA.

A recent report has shown their success in the industry with revenue up to $57 million. Another report from claims that LS Retail – POS and business management software solutions’ estimated annual revenue is currently $38.9M per year. Besides, LS Retail has acquired the companies: Inland Insurance Inc, LS Retail Inc, Venneberg Insurance Inc, and People Corporation.

LS Retail overview


LS Retail has developed software solutions for retail and hospitality for over 3 decades. The company studies business processes, how it works, and its daily challenges inside and outside. And then, they use that knowledge to create products and solutions that tackle exactly every single specificity of each industry and which empower merchants to do their job in the easiest, quickest, best way possible because it is what LS Retail believes that software should be. 

With that objective, LS Retail has been working alongside retail, hospitality, and forecourt businesses in a variety of industries all over the world; such as fashion, restaurants, pharmacy, electronics, grocery, forecourt, furniture, duty-free, hotels, etc.). More than 70,000 stores, restaurants, and gas stations in over 125 countries have installed their solutions. Among many satisfied users of their solutions are Adidas, IKEA, Dunkin Donuts, Home Hardware, Scandlines, Puma, Victoria’s Secret, Bestseller ( Vero Moda, Jack and Jones, etc.); AerRianta, Alliance Pharmacy, ApoteksGruppen, Armani Exchange, Canali, Hard Rock Cafe and many more.


LS Central – eCommerce Platforms

LS Central

The LS Central is the unified commerce software system (POS + ERP). Hence, it can help retailers manage their operations efficiently from head office to POS terminals. Additionally, LS Central brings together in one single platform financials (the Microsoft ERP), Point of Sale (POS), store operations; supply chain management, inventory, eCommerce, and customer loyalty.

The precursor of LS Central is LS NAV. Dynamics 365 Business Central is the latest version of Microsoft Dynamics NAV, one of the most installed mid-market ERP systems in the world. However, in 2018, Microsoft decided to evolve its offering. Dynamics NAV 2018 is the final version of the ERP system released under the NAV brand. As of 2019, the new retail management system is now built on Microsoft Dynamics 365 Business Central and assumed the new name of LS Central. 

Built on Microsoft Dynamics 365 Business Central and powered by Azure, LS Central enables you to manage your entire retail and foodservice operations efficiently. LS Central carries forward all of the benefits of LS NAV, maintaining all its standard features while adding even more in-depth industry functionality. You can run it on-premise, in the cloud, or as a hybrid solution.

LS One – The retail POS and back-office software

LS One

LS One is a standalone POS system with essential back-office features. It is a feature-rich, quick-to-learn, and extremely resilient POS system. Therefore, it can help you serve your customers faster and better, perform store operations on mobile devices and manage your store more effectively with LS One.

The company is proud that their POS software is sufficient for ambitious retailers. It can provide businesses with several perks; such as offline connectivity, the ability to connect with ERP or accounting solutions as well as any eCommerce platform. Moreover, you can add your own functionality because LS One is largely open-source. Thus, you can customize the system to your needs by adding any plugins and add-ons you require.

With its standout features, LS Retail is one of the best alternatives to Dynamics RMS. You can have a deeper insight into the software via our introduction to the LS One POS solution and see why it is a good replacement for Dynamics RMS.

LS First – for quick-service restaurants (QSR)

LS First

The LS First for restaurants is a comprehensive software solution for quick-service and fast-casual restaurants. It covers all day-to-day operations from front to back of house: the system includes kitchen and restaurant management functions, powerful POS terminals and superior tools for enterprise resource planning.

The solution is specifically designed for the restaurants and forecourt industry. So it can empower your restaurant chain to succeed and connects your front of house, kitchen, back of house, and HQ. LS First also helps you gain a clear overview of your whole enterprise, optimize production, and simplify innovation. In addition to it, the system unifies your enterprise on one central platform, where information is maintained in one database.

LS First for restaurants is available as an extension for Microsoft Dynamics 365 Supply Chain and Microsoft Dynamics 365 Commerce; comprehensive ERP solutions that deliver value across the enterprise. Because Dynamics 365 is a cloud-based management solution that increases agility, flexibility and control over financials. The system also guarantees pervasive interoperability with other Microsoft solutions. LS First allows for in-cloud, on-premises, and hybrid implementations.

LS Express – The online retail POS for Microsoft Dynamics 365

LS Express

A lightweight online small business retail POS for Microsoft Dynamics 365 BC that has recently been developed by LS Retail. It is a retail POS extension that is integrated with the Microsoft suite of products and follows the Microsoft Dynamics 365 release schedule.

Because LS Express is a native app to Microsoft Dynamics 365 Business Central, it shares the familiar Microsoft look and feel, as well as business logic. Thus, you can manage your inventory, sales, and accounting in the same environment without having to switch in and out of different applications.

The LS Express POS app is hardware-independent and has a responsive interface; therefore, you can run it in your favorite web browser on tablets, mobiles and computers using Windows, iOS or Android. To make it an ideal fit for dynamic and service-oriented business looking for a flexible, mobile POS, the system is fully optimized for touch screen. Additionally, LS Express can help you keep track of your sales in real time wherever your are. The system runs in the cloud; so it always keep your data up to date across all your sales devices.

What makes LS Retail solutions specific?

Why LS Retail

Easy to integrate with other systems

Using LS Retail solutions means that you are a part of the Microsoft ecosystem; therefore, you can take advantage of the whole Microsoft suite of business apps. You can customize your receipts in Microsoft Word, use your sales data to generate forecasts; or run your customer sales history through Microsoft’s Power BI to optimize your purchasing and get personalized recommendations. Eventually, the possibilities to improve your service and increase your profitability are endless.

Unified commerce systems

A solution that makes your business easy” – This is the philosophy behind LS Retail unified commerce systems. With their unified commerce, you can use just one platform to manage your whole enterprise from eCommerce to m-commerce, inventory management, CRM, POS – the whole stack. Thanks to it, you can say goodbye to complications & costs that come from having to implement and maintain many systems.

But that’s not all.

When you use a unified platform, you only have to enter information once when you need key insights on your business. Accordingly, you will know where to find them with no contradicting information, no time wasted looking in many places. 

A unified commerce system helps you run your whole business effectively. At the same time, it offers a consistent, high-quality experience to all your customers on all your channels in the simplest way possible. 

But this is just the beginning for the reasons why you should choose LS Retail solutions.

Innovative technology and meaningful data

Because consumers are changing at the speed of light, we must move as quickly to keep pace. Accordingly, LS Retail is constantly looking for new opportunities that can help themselves and you stay at the forefront. Get innovative business software that will help you meet and anticipate fast-changing consumer habits.

Seamless customer experiences anytime, anywhere

Solutions offered by LS Retail can help you:

  • Manage your staff effectively
  • Always have the right products in-store
  • Increase your revenue with up-selling and cross-selling tools directly from your POS
  • Diminish stock-outs
  • Sell faster and more
  • Reduce fraud and shrinkage
  • Cut staff training times
  • Increase loyalty across the channels

As a result, you can give your customers an outstanding shopping experience across all your sales channels and ensure their loyalty and repeat business.


During their 3 decades in the retail and hospitality technology industry, LS Retail has created strong relationships with other key players in the industry with whom they cooperate to speed up innovation.

Because LS Retail have offices spread across the world, from Asia, Europe, to the Middle East and North America, they can deploy their solutions localized worldwide by a global network of partner organizations that share their commitment to lasting customer relationships

Besides, they have also built a very successful network of LS Retail Partners. It’s already spanning the globe and just keeps on growing. Their partners deliver local know-how and support. Moreover, they ensure that the LS Retail solutions always do what you need and what you want them to do, no matter where in the world you are. 

What do LS Retail customers talk about their experience?

There are tens of thousands of stores, restaurants, and gas stations across the world that are being powered by LS Retail Solutions. Most of them have given great feedback on the solution and support they received from LS Retail.   

“Everything works perfectly. The software meets and exceeds our expectations. With LS Retail, we have everything we need to reach our goals.” 

(PMO Manager, Juventus F.C)

“In retail, there are constantly new trends to study and watch out for. Having the customer at the center of your retail business is vital for success. LS Retail can easily support your growth strategy, help meet demands and deliver results.”

(CoE Retail Business Solutions – Adidas)

“Our people work faster, our business processes run smoothly, our customers are happy. We are confident we made the right decision with LS Retail.”  

(Commercial Director, Voici La Mode)

“The world of retail is constantly changing. The LS Retail solutions allow us to stay ahead of the curve and keep up with consumer demands.”

(Retail Director, Armani Exchange)

LS Retail Future Orientation

LS Retail future orientation

The LS Insight reporting foundation was launched by LS Retail in 2019. Since then, they have continued to add support for more versions of their products, as well as more industries within retail and hospitality – including LS One. Their approach is to focus on exceptions, or outliers, by using AI’s capabilities.

Moreover, not only have proven experience in developing retail ERP solutions and customizing them to match the customer’s processes, they also have practical experience from live retail and hospitality operations, from setting up POS terminals to establishing data communication between stores and their head offices. Therefore – before, during, and after the implementation of your software solution, you can count on them.

Final Words

In summary, the LS Retail consulting service along with their worldwide partner network will offer tailored services to the retail and hospitality industry around the world at any time. Because of their local presence, they can enhance your competitiveness by delivering customer-specific functionality; and bringing prompt and reliable advice and support to your door.

Have any questions? Feel free to contact us!

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